Shopify growth automation for retention, COD and CRM

Recover abandoned carts via WhatsApp โ€” 98% open rate vs 20% for email

Recartly sends personalized WhatsApp messages to customers who abandon their cart โ€” automatically. Add email fallback, COD confirmation, lead capture, CRM, discounts and revenue reports, all in one Shopify app.

โœ…Shopify Partner๐Ÿ”’GDPR compliantโšก3-min setup๐Ÿ†“Free to start
R

Recartly

Business account ยท online

Hey Sarah! ๐Ÿ‘‹ You left something in your cart at Luxe Boutique.

Complete your order & get 10% off with code COMEBACK10:
luxe.co/cart?r=abc123

2:41 PM โœ“โœ“

Just ordered! ๐Ÿ™Œ Thank you!

2:43 PM

Type a message
๐Ÿ’ฐ

Order recovered

+$128.00

8+

Growth tools in one app

24/7

Automated follow-ups

$0

To get started

Simple by design

How Recartly works

Fully automated. Once you set it up, Recartly runs in the background 24/7.

01
๐Ÿ›๏ธ

Customer abandons their cart

A shopper adds items to their cart but leaves without completing checkout. Recartly captures this instantly via Shopify webhooks โ€” no code required.

02
๐Ÿ’ฌ

Recartly sends a WhatsApp message

After your configured delay (default 15 min), a personalized WhatsApp recovery message is sent automatically โ€” with a one-click link back to their cart.

03
๐Ÿ’ฐ

Customer returns and buys

The customer taps the link, completes their purchase, and the recovered order appears in your Recartly dashboard โ€” with revenue tracked in real time.

Example recovery message

// Sent automatically 15 min after abandonment

Hey Sarah! ๐Ÿ‘‹ You left some items in your cart at Luxe Boutique.

Here's your cart link:
https://luxe.co/cart?recartly=abc123

Use code SAVE10 for 10% off โ€” expires in 24h โณ

The problem

You're losing revenue every single day

70%

of online shopping carts are abandoned before checkout โ€”that's revenue sitting on the table, waiting to be recovered.

๐Ÿ›’
$18 billion

Lost every year to cart abandonment in e-commerce

๐Ÿ“ฑ
98% open rate

WhatsApp messages read vs. just 20% for email

โšก
5ร— more effective

WhatsApp recovery outperforms email every time

Recartly fixes this โ€” automatically, via WhatsApp.

Everything you need

One app. Every recovery tool.

From the moment a cart is abandoned to winning back your customer โ€” Recartly handles the entire flow automatically.

๐Ÿ›’

Automated Cart Recovery

Core

The moment a customer abandons their cart, Recartly schedules a personalized WhatsApp message. Fully automatic โ€” no manual work needed.

๐Ÿ“‹

Lead Capture Popup

Starter+

Capture phone numbers before visitors leave with a customizable exit-intent popup. Build your WhatsApp list and recover carts even without a Shopify login.

๐Ÿท๏ธ

Smart Discount Codes

Starter+

Automatically generate unique, one-time discount codes for each customer and embed them directly in recovery messages โ€” giving them a reason to come back.

๐Ÿ’ฌ

Customer Inbox

Growth+

Manage all your WhatsApp conversations in one place. Reply to customers, see message history, and never miss an important reply.

๐Ÿ“ฆ

COD Order Confirmation

Starter+

For Cash-on-Delivery markets (India, UAE, Egypt, Pakistan). Automatically send WhatsApp confirmations to reduce failed deliveries and cancellations.

๐Ÿค–

Marketing Automation

Starter+

Three ready-made automation flows: welcome new leads, win back customers with abandoned carts, and thank customers right after they recover.

โญ

VIP Customer Detection

Starter+

Automatically identify your highest-value customers and send them premium recovery messages with a personalized VIP experience.

๐Ÿ“ˆ

Analytics & Reports

All plans

Full recovery funnel, message delivery stats, peak recovery hours, COD performance, and automation breakdown โ€” all in one dashboard.

More than cart recovery

A Shopify growth suite for the full customer lifecycle

Recartly helps merchants recover lost checkouts, capture new shoppers, confirm high-risk COD orders, manage customer conversations, and automate repeat purchases.

Recover more orders

Automated WhatsApp and email recovery, follow-up timing, smart discounts, click tracking and recovered-order attribution.

WhatsApp recovery
Email recovery
Follow-up messages
Recovery links

Grow your customer list

Capture leads before checkout, sync Shopify customers, segment contacts and build VIP audiences for future campaigns.

Lead popup
Customer CRM
VIP labels
Segments

Automate retention

Run lifecycle automations for welcome messages, cart winback, post-recovery thank-you flows and COD confirmation.

Marketing automations
COD confirmation
Customer inbox
A/B tests

Measure every dollar

Track sent messages, clicks, recoveries, revenue, campaign results and weekly or monthly reports from one dashboard.

Revenue reports
Campaign tracking
Usage analytics
Billing visibility

Competitor comparison

Recartly vs other Shopify growth tools

Many merchants stitch together separate apps for abandoned cart recovery, WhatsApp marketing, email follow-ups, COD confirmation, customer CRM, and reporting. Recartly brings those workflows into one connected Shopify app.

Tool category
Typical competitor workflow
Recartly workflow
Email-only marketing apps
Strong newsletters and email flows, but recovery often depends on inbox visibility and customer email availability.
WhatsApp recovery, email fallback, revenue attribution, and cart-specific follow-ups from the same workflow.
Popup and lead-capture apps
Capture contacts, but merchants still need another tool to message, segment, and attribute recovered orders.
Lead capture connects directly to CRM segments, WhatsApp broadcasts, VIP labels, automations, and reports.
Live chat widgets
Useful for support conversations, but usually reactive and dependent on the customer starting a chat.
Automated lifecycle messages plus a customer inbox for replies, support, recovery and retention conversations.
COD confirmation tools
Focused on confirming cash-on-delivery orders, often separate from cart recovery and customer marketing.
COD confirmation sits beside recovery, CRM, customer history, usage tracking, and merchant reporting.
Manual spreadsheets and exports
Teams export customers, filter manually, send one-off campaigns, and lose attribution across tools.
Customers, segments, campaign sends, clicks, recoveries, revenue and usage stay connected in one dashboard.

Comparison is based on common product categories, not private competitor performance data.

WhatsApp vs email

Why merchants are switching to WhatsApp

Metric
๐Ÿ“ฑ WhatsApp
๐Ÿ“ง Email
Open rate
98%
~20%
Response rate
40%+
2โ€“3%
Recovery speed
Minutes
Hours
Personalization
โœ… Full
โš ๏ธ Limited
Spam folder risk
โœ… None
โš ๏ธ High

Limited early access

Be one of our first 100 merchants

We're launching Recartly to a small, hand-picked group of Shopify stores first. Early merchants get direct access to our team, locked-in pricing, and a voice in shaping the product.

๐ŸŽฏ

Priority onboarding

We'll personally help you set up and configure everything โ€” direct access to our team.

๐Ÿ”’

Locked-in pricing

Early adopters keep their plan price forever, even as we grow and raise prices.

๐Ÿ’ก

Shape the product

Your feedback goes directly into our roadmap. Help us build the features your store needs most.

Claim your early-adopter spot โ†’

Free to start ยท Install in minutes

Simple, transparent pricing

Recover more revenue with WhatsApp โ€” automatically

Turn abandoned carts into completed orders, engage your customers, and grow your store with simple WhatsApp automation.

No setup fees. Cancel anytime.

iWhatsApp conversation fees are charged separately based on usage.

๐Ÿ› ๏ธ Build your plan

Not sure which plan?
Configure your own

Pick the features you actually need, set your expected volume, and we'll point you to the right plan โ€” or a custom quote.

1 โ€” Pick the features you need

2 โ€” Set your expected volume

3 โ€” Your recommendation

๐Ÿš€Starter Plan

Everything you need to get started

Based on 1 feature selected, 500 msgs/mo, 1,000 contacts

โœ“Abandoned Cart Recovery

We'll reach out with a tailored quote within 24 hours

Feature tiers

StarterEverything you need to get started
GrowthGreat for stores seeing regular traffic
ProFor brands ready to scale automation
EnterpriseCustom pricing, custom everything

Why Recartly?

Everything you need to recover revenue and stay close to your customers.

๐Ÿ”„
Automated cart recovery
Recover abandoned carts with automated WhatsApp messages
๐Ÿ“ฒ
Lead collection popup
Collect leads before checkout with a customizable popup
๐Ÿ›๏ธ
Personalized discount offers
Automatically send unique discount codes to encourage customers to complete their purchase
๐Ÿ“Š
Full message tracking
Track sent messages, replies, clicks, and recovered orders
๐Ÿ’ฌ
Built-in customer inbox
Reply to customers directly from your Recartly inbox
โšก
Ready in minutes
Start in minutes with no technical setup required

See how small recoveries can add up

1,000
Abandoned carts / month
$50
Average order value
10%
Recovery rate (example)

Could mean up to

$5,000

in additional revenue per month

This is an illustrative example only, not a guaranteed result. Actual recovery rates vary by store, industry, and setup.

Start with confidence

No risk. No pressure. Just results.

๐Ÿ“ˆIncrease repeat purchases
๐Ÿ“„No long-term contracts
๐ŸšซNo setup fees
๐Ÿ›๏ธBuilt for Shopify stores
โœ…Cancel anytime

Frequently asked questions

Still have questions? Get in touch

๐Ÿš€

Ready to grow your Shopify revenue?

Use Recartly to recover carts, confirm COD orders, capture leads, segment customers, automate WhatsApp and email follow-ups, and measure revenue from one dashboard.

Install Recartly Freeโ†’

Free plan available ยท No credit card required ยท Cancel anytime

๐Ÿ”’GDPR compliant
โœ…Shopify approved
๐Ÿš€3-min setup
๐Ÿ’ฏFree to start
๐ŸŒGlobal WhatsApp